Privacy Policy
We value the trust you place in krphysiotherapy.com. That’s why we insist upon the highest standards for customer information privacy and transactions.
We at KR Physiotherapy Rehabilitation Clinic are committed to protect our customers’ personal information and/or sensitive personal data and strive to maintain the privacy of your personal information.
For your information, “Personal information” is any information that can be used by itself to uniquely identify, contact, or locate a person, or can be used with information available from other sources to uniquely identify an individual. For the purpose of this policy, sensitive personal data or information, such as medical history have been considered as a part of personal information.
KR Physiotherapy Rehabilitation Clinic’s Privacy Policy is designed and developed to address the privacy and security of your personal information provided to us. This Privacy Policy describes the personal information which we may collect and provides our approach towards handling or dealing with the same.
Note: Our privacy policy is subject to change at any time without notice.
By using our services and portal, you agree to all terms & conditions as mentioned in the below document.
Collection of Personally Identifiable Information
KR Physiotherapy Rehabilitation Clinic will collect information pertaining to your identity, demographics, medical history and related evidentiary documentation.
We may also collect your personal information when you use our services or websites or otherwise interact with us during the treatment.
Personal information collected and held by us may include your name, father’s name, mother’s name, spouse’s name, date of birth, current and previous addresses, telephone number, mobile phone number, email address, occupation and information contained in the documents used as proof of identity and proof of address. Medical history is collected to help us serve you better in terms of medical recommendations.
We may keep a log of the activities performed by you on our websites and portal by using various internet techniques such as web cookies, web beacons, server log files, etc. for analytical purposes and for analysis of the amiability of various features on our site. This information may be used to provide you with a better experience at our portal along with evidentiary purposes. At any time while you are surfing our site, if you do not wish to share surfing information, you may opt out of receiving the cookies from our site by making appropriate changes to your browser privacy settings.
In case you do not provide your information or consent for usage of personal information or later on withdraw your consent for usage of the personal information so collected, KR Physiotherapy Rehabilitation Clinic reserves the right to not provide the services or to withdraw the services for which the said information was sought.
Disclosure and Transfer of Personal Information
Internal Use: As explained in the section “Collection of Personal Information” KR Physiotherapy and Rehabilitation Clinic and its employees may utilize some or all available personal information for internal assessments, measures, operations and related activities.
You are providing your consent to contact you either via calls, sms or emails, and for sharing your personal information in several ways, such as in writing, online, through “click-through” agreements; orally, on phone call. Please note, this will override DND signups. We, however assure you that KR Physiotherapy and Rehabilitation clinic does not disclose your personal information to others which could lead to invasion of your privacy.
Government Agencies: We may also share your personal information with Government agencies or other authorized law enforcement agencies (LEAs) mandated under law to obtain such information for the purpose of verification of identity or for prevention, detection, investigation including but not limited to cyber incidents, prosecution, and punishment of offences.
Security Practices and Procedures
We adopt reasonable security practices and procedures, to include, technical, operational, managerial and physical security controls in order to protect your personal information from unauthorized access, or disclosure while it is under our control.
Our security practices and procedures limit access to personal information on need-only basis. Further, our employees are bound by Code of Conduct and Confidentiality Policies which obligate them to protect the confidentiality of personal information.
We may retain your personal information for as long as required to provide you with services or if otherwise required under any law.
When we dispose of your personal information, we use reasonable procedures to erase it or render it unreadable (for example, shredding documents and wiping electronic media).
Internet Use – We maintain the security of our internet connections, however for reasons outside of our control, security risks may still arise. Any personal information transmitted to us or from our online products or services will therefore be your own risk. However, we will strive to ensure the security of your information. We observe reasonable security measures to protect your personal information against hacking and virus dissemination.
A “cookie” is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. Krphysiotherapy.com may place both permanent and temporary cookies in your computer’s hard drive. krphysiotheray.com’s cookies do not contain any of your personally identifiable information.
Communications
KR Physiotherapy will communicate with you through the email and mobile number you have specified. Your email address is never shared with anybody within or outside KR Physiotherapy. KR Physiotherapy uses your email address and phone number to send you the following types of communications:
Transactional information about the services that you have taken appointment times, clinician information etc.
Promotional information to inform you about additional services or related services that we believe may be of interest to you
Sending you occasional announcements about changes in KR Physiotherapy’s policies or announcement of new promotions or services.
The above can be done through the medium of SMS, Email, Whatsapp or over phone calls.
Feedback and Concerns
We are committed to safeguard your personal information collected and handled by us and look forward to your continued support for the same. In case of any feedback or concern regarding protection of your personal information, delivery of products/ services and payment issues, you can contact us at +91 8595321652 or info@krphysiotherapy.com
KR Physiotherapy reserves the right to amend or modify this Privacy Policy at any time, as and when the need arises. We request you to visit our website www.krphysiotherapy.com periodically for contemporary information and changes.
